Involved in an Uber Accident? Here’s How You Can Make the Claim Process Less Stressful

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Uber offers a variety of safety features to ensure that passengers’ rides are safe and enjoyable. However, accidents are one of the most common things that can happen while using Uber, whether it is your first time, your hundredth time, or any time at all. If you are involved in an automobile accident that results in injury, you may want to consider claiming Uber.

However, if you’ve been involved in an Uber accident, you might be confused about how and where to file a claim. At the consultation, you’ll learn how to fill out the claim form, what documents to take to court and the process for making a claim. In this post, you will know what you need to do if you find yourself needing to make a claim but are unsure how to proceed.


How Common Are Uber Accidents?

If you are injured by an Uber driver or while traveling in an Uber car, it is a serious matter. You probably didn’t expect to end up at a hospital or suffer injuries because of another driver’s negligence. There are inevitably accidents that can occur, even though Uber is a medium of transportation regarded as just as safe as any other taxi ride. According to some sources, between 2017 and 2018, Uber cars were involved in 97 fatal collisions. Therefore, your likelihood of suffering an accident is extremely low.

Nevertheless, as stated, it can happen, and when it does, you need to understand the nuances of what can happen. An Uber driver is considered to be self-employed, making it more challenging to determine who to contact. So what do you need to do if you find yourself in this situation?


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Seek Medical Attention If Required

It is essential to seek medical attention if required after a car accident. The most common injuries that people suffer are whiplash, neck pain, head injuries, fractures, and broken bones. If you have been in an accident that requires medical attention, make sure to seek immediate medical treatment.

This might need you to call the emergency services if you can do so. In most cases, paramedics should arrive to check you, other passengers, and your driver for any injuries. If the police arrive on the scene, you should ask for an official accident report which you might be able to use in the case of litigation.

Gather Information From Your Driver

If it is possible, you should gather as much information about your Uber driver as possible. This should include any relevant legal documentation and permissions from Uber to work as a driver. If they are not forthcoming with these documents, you should wait until the police arrive to assist you. If your Uber driver is unwilling to provide you with any form of documentation, you should record this and note this fact to your lawyer. You should also make a list of other significant details, such as:

  • The names of the drivers who were involved in the accident.
  • Detailed information about all the cars involved in the collision, including license plate numbers and vehicle descriptions.
  • Phone number and email address of the drivers and others involved in the incident.


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Hire A Lawyer

After the event and ensuring that you have treated your injuries, you can begin to treat this like any other car accident. You will therefore need to hire a lawyer who specializes in this type of personal injury case. These injury lawyers will explain the exact steps you will need to take to receive the maximum amount of compensation you are entitled to. It would help if you considered several factors when selecting a law firm to help you with this stressful situation.

Initial Consultation

Most law first will provide a free initial consultation whereby you will have the chance to tell your version of events and ask any pertinent questions. At this stage, the lawyers should be able to see if you have a case or not. Knowing if you don’t have a case is beneficial because this can save you time and money. However, if it is possible to begin proceedings, your lawyer will also let you know what you can expect from them and what they will need from you. 


You should get a good idea of what your lawyer will charge to take your case to civil court. In some cases, you can negotiate, but most law firms will have a set way of billing their clients. You should always look at the end result when considering the costs because you are far more likely to win a case if you have a high-quality lawyer by your side.

What They Will Need From You

You will find out what you will need to provide to your attorney, increasing the chances of a successful lawsuit. They often recommend that you keep records of everything related to the accident, including police reports, medical records, and any correspondence with your employer about why you will miss work. To prove that you are truly out of pocket, you will need to provide as much evidence as possible to the court.


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Contact Uber Informing Them Of Your Intentions

If you are involved in an initial accident, you should follow the steps outlined by Uber. They recommended that you contact them immediately via their app and describe what occurred. Uber may deny any claim against them if they are unaware of the accident at the time. However, when it comes time to inform them of your intent to sue, you should refer to your lawyer.

You need to follow your lawyer’s advice when informing Uber that you will pursue legal action, and whatever they suggest should be followed. It could be the case that they recommend you contact Uber directly and inform them of what happened and your intention to sue. On the other hand, your attorney may wish to contact them on your behalf. In some cases, they may advise you not to contact them and instead sue your Uber driver directly. 

The process of claiming with Uber is similar to claiming with any other company, but it can be stressful and frustrating if you feel like you’re not getting the answers you need. With the help of an attorney, you can ensure that your claim is filed correctly and that you get the benefits you deserve.

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