There are plumbers, and there are plumbers. But knowing the difference? That’s the hard part.
The best plumbing company for your needs is one that is reliable, gives great customer service, and does quality work. But if you haven’t hired a plumber before, or have had a bad experience, it can be hard to find a great one. Don’t worry, we’re here to help.
We’ve put together a handy guide that’s going to help you to find the best plumbing company in your area!
Check Their License and Insurances
Wherever you live, plumbers nearly always have to be licensed and insured before they can work on your house. Whether they are working on water systems, drainage, or gas, there’s a lot of potential for issues.
Nobody wants to be left with water damage or a dangerous repair because of using a plumber who didn’t know what they were doing. In the United States, plumbers have to complete a four-year apprenticeship program. Some go to a vocational-technical school, followed by on-the-job training.
Either way, before they obtain their license, they have a lot of experience. Check out your plumber’s license before letting them loose on your house. In most states, you can do this through a quick search online.
Also, ask them about insurance. All plumbers should have public liability insurance. This provides a level of cover if they do damage to your property. Also, check that they are covered for any injuries to their staff while working on your property.
Make sure you see the documentation and understand the level of cover before they start work. If you’re not happy with the level of protection, that’s not the best plumbing company for you!
Ask About Background Checks
You are inviting plumbing contractors to work in your home. If it’s a big job, you probably won’t be there all the time. You need to be sure that you are working with a company you can trust.
Some plumbing companies carry out background checks on all their workers. This helps you to be sure that the workers coming into your home are qualified and trustworthy.
Ask for References
Plumbing contractors who are proud of their work will leave a string of satisfied customers behind them. They will be more than happy to provide you with references that you can read.
Many plumbers feature a testimonials page on their website. But how can you find out what customers really think? You’ll need to look on an independent review site for that.
A smart homeowner knows that forewarned is forearmed. As you read the reviews, you should get a sense of the kind of plumbing contractors you are dealing with. If you pick up on unsettling themes and unresolved complaints, run for your life!
Word of mouth is another great form of marketing. Ask your family, friends, and colleagues for recommendations of local plumbers who’ve done a great job for them!
Big Business or Independent Contractor?
You have two options in the plumbing industry – big businesses and independent contractors.
There are pros and cons to both types of business. Both will supply a professional plumber to get the job done. Independent contractors may have a great local reputation, and book up work months in advance.
A big business may be able to send someone out more quickly. The flipside is that the plumber they send may not have as much experience. It really depends on your need at the time.
A big business may also provide plumbers who specialize in more areas. You are more likely to find an independent will focus on one main area, such as residential plumbing.
Request a Detailed Quotation
Professional plumbing contractors will not expect you to proceed based on a ballpark quotation.
The best plumbing company for you is one that provides a thorough estimate. This will usually involve a site visit unless it is just a routine matter with a fixed fee. The quotation should break down labor and material costs.
Sometimes, plumbing work reveals unexpected issues once work gets underway. Make sure that your contract contains a provision for this, that does not leave you with additional costs to pay.
When comparing quotes, always make sure that you are comparing like for like. A quotation that seems too good to be true probably is. Make sure that you know before you begin how much you will pay at the end.
Also, discuss the payment schedule beforehand. Do not pay upfront. Depending on the size of the job you will usually pay at the end, or in installments as the work progresses.
Think About Customer Service
During a home reno or large project, communication between customers and contractors is vital.
You need to work with a professional plumber that you feel comfortable with. Someone who makes you feel at ease, is easy to talk to, and won’t overreact when difficulties arise.
Try to get a sense from talking to the plumber beforehand. Also, look out for customers’ comments on professionalism and customer service.
You want to choose a friendly plumber who’ll do more than just get the job done. Someone you can call up and ask for advice on things like water leak mold prevention strategies. Working with such a plumbing contractor will make the whole process less stressful and more pleasant.
Find the Best Plumbing Company For You!
There are many factors involved in finding the best plumbing company for you! But really, it comes down to following our handy guide.
Simply check out their license, insurance, references, and reviews. Make sure that they provide you with full information, including what will happen if they run into unexpected issues. Also, be sure to choose a plumber you feel comfortable working with.
We hope this article has given you the confidence to find the best plumbing company for you. We’ve got lots more handy hints and tips to help you get the most out of your home. Head over to our Cleaning and Maintenance to learn more today!