What to Look for When Choosing a Removal Service

When moving to a new house, the removals company that you choose can make all the difference. Knowing that you can rely on your removal service provider to transport all your belongings safely to your new property can reduce stress and provide peace of mind on the day. It is a good idea to start looking for your removals company as early as possible as many will get booked up quickly. After considering several different companies and getting quotes from each one, here are some of the main factors to consider when making your final decision.


Check Feedback

When you’re looking for a company offering home removals in your area, it’s a good idea to start with checking the feedback that they have received from other customers. Unbiased, third-party review sites like Trustpilot can be a good place to start. By seeing what other customers have had to say about the service they received, you can get a clear idea of what to expect and some reassurance that the company you choose will meet your needs.

Check Insurance

When searching for a removals company, it’s important to ask any that you’re considering using about the insurance they have to cover items in transit. You should only use a removal company that is fully insured to move your belongings. If you are moving items that you already have your own insurance for, it’s worth getting in touch with the insurance company to see if you will need to arrange additional cover.


Removal Service


Get a Survey

A removal company should visit you for free before the job to assess the volume of items that will need to be moved and look at any potential access issues with your property. Be sure to give an accurate figure when it comes to the number of items that you are planning to move to ensure that the moving company is well-prepared on the day. Companies like G W Twilley and Son Removals offer an online estimation service, and you can even book a video survey with them. This is perfect if you want to save time and reduce the stress of a home removal.

Payment Option

Find out how the removals company would like to be paid. A reputable removals company will usually be able to accept a range of payment options including cheques, cash, bank transfer, and credit or debit card payments. Avoid firms that insist on cash in hand payments only, or who require a large cash deposit upfront.

Delay Policy

Be sure to ask for the removal company’s policy regarding days. Some firms will charge an extra per hour of delay, and delays can sometimes be out of your control, especially if your property purchase is going to be completed on the same day that you are planning to move into it.

Finally, find out what additional services the removals company offers that you can take advantage of. Some will lend packing boxes for you to use, which can be a good way to save money. Others might offer services such as disassembly and reassembly of furniture.

The removals company that you choose can make a huge difference to your moving day experience. If you’re looking for a good moving company, start looking early and keep these factors in mind.

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